Meeting Recording
TLDR & Reminders
Leadership | Employee Appreciation Week Next week is Employee Appreciation Week — keep an eye on your email for details. Recognition Day nominations closed yesterday, and the volume and sincerity of what was submitted was truly special. Thank you to everyone who took the time to recognize someone.
HR | Timekeeping Corrections
- 2–3 corrections in a pay period: coach, document in Paycom, no formal write-up yet
- Pattern continues: move to documented corrective action via Paycom Performance Discussion forms
- Do not tie incentives (free lunches, etc.) to punch accuracy
- 30+ corrections for your team in a period: flag to HR — it may be a training gap, not a conduct issue
Regional Maintenance | A2L Refrigerant Treat a full A2L changeout like a standard 410A install — the process is the same. The key difference: when making repairs, use spark-free A2L-compatible tools to recover refrigerant and pull a vacuum before brazing. A2L tanks are white/gray with a red band and reverse-thread connectors. Store the same as 410A. Your RMD contact is on the property list in Tapestry Commons. Ryan will be sending out a required tools and cost list — watch for that separately.
Operations | System Quick Tips
- Check Scan gray screen: Right-click and hit refresh
- CRM Residential Correspondence: Hit Display before Generate Documents
- Renewal rent mid-month: Never charge Con Rent — submit a ticket to Operations
- P2P invoices missing: Always fill in the property/entity field in the Details section
Accounting | Duplicate Invoices Enter the vendor's exact invoice number — don't modify it or add a dash to force it through. Respect duplicate check warnings and verify payment status in Yardi before re-keying anything marked past due.
Operations | Platform Reference — Where to Go for What (One-page reference guide attached)
- Tapestry Commons — company news and resources
- Yardi One — links to every Arlington platform
- Performance HQ — policies, procedures, forms (check here first, before emailing anyone)
- FreshDesk — support tickets for any department; don't open duplicates
- Arlington U — training, onboarding tracks, Yardi webinars
Marketing | Drive Thru Marketing Turn everyday errands into outreach — bring a small branded leave-behind to local businesses to build referral relationships in your community.
Marketing | Photography Updates Two preferred vendors are now listed on Tapestry Commons: Arch Digital Media (all markets, no travel fee) and Lowry Productions (Gulf Coast). Submit a Marketing Support ticket in FreshDesk to request a shoot. The photo shoot prep checklist has also been updated — plan for 30 days of lead time.
- Marketing Resources — Photography Prep Checklist and more! https://pmdcpb.sharepoint.com/sites/ArlingtonPropertiesMarketing/Marketing%20Resources/Forms/AllItems.aspx
Growth | Q2 Highlights
- 12 new communities added = 2,604 new homes
- 137 new associates joined this quarter
- Portfolio now: ~170 communities, ~37,000 units
- New and growing partnerships this quarter: MACP (6 communities), Cardone Capital (3 in Panama City Beach), Wicker Park (now 18 total), plus new properties in South Carolina and Virginia
We Want Your Feedback
Complete the survey by EOD Friday, July 17 for a chance to win a $50 gift card!
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article